Avenue Hotel takes the issue of safeguarding your privacy very seriously. We have created this Privacy Policy in order to better familiarize you with the information we collect from hotel guests and website visitors, and the way in which Avenue Hotel uses this information to better serve the needs of our guests.

Our collection of personal information
The term “personal data” in this Policy refers to personal information which is capable of identifying you as an individual. You can visit our website without providing any personal data or information. When we need to collect personal data from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need.

Why is personal information collected?
Reservations: We use your personal information to complete and administer your online reservation.

Customer Service: Sharing your details with our customer service staff allows us to respond when you need us.

Account Administration: We offer a user account facility on our website. We use the information you give us to administer this, allowing you to manage your personal settings.

Guest Reviews: We may use your contact information to invite you to write a guest review after your stay. This can help other guests to choose the accommodation that suits them best.

Marketing Activities: We also send our customers regular newsletters by email. You can opt-out, or unsubscribe, from marketing communications at any time.

Improving Our Services: We use personal information for analytical purposes, to improve our services, to enhance the user experience, and to improve the functionality and quality of our online travel services.

How does avenue hotel use social media?
We use social media to promote our properties and to promote, improve and facilitate our own services. For example, we have integrated social media plug-ins into the Avenue Hotel website. So, when you click on one of the buttons and register with your social media account, information is shared with your social media provider, and possibly presented on your social media profile to be shared with others in your network.

We may also enable you to sign in to Avenue Hotel services with your social media accounts. Your social media provider will be able to tell you more about how they use and process your data in such cases.

How does avenue hotel use guest reviews?
By completing a guest review, you are agreeing that it can be displayed on, for example, the relevant accommodation information page on our websites and on our social media, to inform other travelers about the quality and services at the accommodation you stayed in.

If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact Avenue Hotel at xxxxx@avenuehoteldubai.com

Cookies – what is a cookie?
A cookie is a small amount of data that a website places on your computer.

Why do websites use cookies?
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognized as the same user across pages. Cookies enable your browser to be recognized by the website. So, cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognized when you return to a website.

How does avenue hotel use cookies?
We try to give our visitors an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, our website uses Technical Cookies Analytics Cookies and Cookies From Social Networks. These third-party Cookies let you communicate the content of our site to others, as well as your opinion in relation to our site.

Who has access to our cookie data?
Only Avenue Hotel official sites have access to Avenue Hotel cookies. Cookies placed by third parties can be accessed by these third parties.

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